Contact Us

You can contact us in 4 different ways. By email, live chat, fax and through our Information and Sales line. We recommend addressing your technical concerns through our live chat feature or by email for it allows us to copy paste messages, answers, logs, posts and screenshots.

If you have been trying to resolve an issue but it remains unresolved, please contact our management to escalate your concern. Escalate my concern.

For law enforcement requests, please send an e-mail to law.enforcement@voip.ms with the following information in order to be treated in a timely manner: Full name, Authorized Agency / Department, Your Phone Number, Nature of Request (Subscriber info, Call detail records, Billing info, etc.), Target Telephone Number(s), Request Start Date and End Date, Copy of your Subpoena, Court Order, Search Warrant, or Other Formal Legal Process and Additional Notes (incl. specific circumstances and/or deadlines). If you have multiple requests, please submit only one legal process per email to ensure proper treatments.

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